Effective Date: [04/11/2025]
Last Updated: [04/11/2025]

Welcome to Kirpa.
This Privacy Policy describes how we collect, use, share, and protect your personal information when you visit our website [www.kirpa.in] (“Website”) and purchase our products.

By accessing or using our Website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect the following types of information to provide you with a smooth and personalized shopping experience:

a. Personal Information

When you register, place an order, or contact us, we may collect:

  • Full name
  • Email address
  • Mobile number
  • Billing and shipping address
  • Payment information (processed securely via third-party gateways)

b. Non-Personal Information

We automatically collect certain data when you visit our site, such as:

  • Browser type and version
  • Device type and operating system
  • IP address
  • Pages visited, time spent, and referring URLs

This information helps us improve our website and user experience.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate order updates and customer support messages
  • Improve product quality, website performance, and user experience
  • Send promotional emails or offers (only if you opt in)
  • Comply with legal obligations and prevent fraud

We never sell or rent your personal information to third parties.

3. Information Sharing and Disclosure

We may share your information with:

  • Trusted service providers (e.g., logistics, payment gateways, customer support) who perform services on our behalf
  • Law enforcement agencies or government authorities if required by law
  • Analytics and advertising partners (Google, Meta, etc.) for improving site experience, in compliance with privacy standards

All partners are required to handle your data securely and only for legitimate business purposes.

4. Data Retention

We retain your information only as long as necessary for:

  • Order fulfillment and customer service
  • Legal or accounting obligations
  • Marketing communication (until you unsubscribe)

Once your data is no longer required, we securely delete or anonymize it.

5. Data Security

We adopt industry-standard security measures to protect your data, including:

  • SSL encryption for secure transactions
  • Regular website audits and firewall protection
  • Restricted internal access to personal data

While we strive to safeguard your information, no method of electronic transmission is 100% secure. You use the Website at your own risk.

6. Cookies and Tracking Technologies

Kirpa uses cookies and similar tools to:

  • Remember your preferences and shopping cart items
  • Analyze website performance and improve features
  • Deliver relevant offers or ads

You can disable cookies through your browser settings, though some features may not function optimally.

7. Your Rights and Choices

You have the right to:

  • Access, correct, or update your personal data
  • Withdraw consent for marketing communications
  • Request deletion of your account or data (subject to legal obligations)

For any privacy-related requests, contact us at support@kirpaspices.com

8. Third-Party Links

Our website may contain links to other websites or social platforms. Kirpa is not responsible for their privacy practices or content. We encourage you to read their respective privacy policies.

9. Children’s Privacy

Kirpa does not knowingly collect data from children under the age of 18. If you believe a minor has provided personal data, please contact us for immediate deletion.

10. Updates to This Policy

We may revise this Privacy Policy periodically to reflect changes in our business or legal requirements. Updated versions will be posted on this page with a revised effective date.

11. Contact Us

For questions, feedback, or data-related concerns, reach out to us at:

Kirpa Spices
📍 Address: [Insert Registered Office Address]
📧 Email: [support@kirpaspices.com]
🌐 Website: [www.kirpaspices.com]